Show/Hide Toolbars

Waysys on the Web

Navigation: Procedures > Defect Tracking

Reopening Closed Defect Reports

Scroll Prev Top Next More

 

Tag

PROC-REOPEN-DEFECT

Description

This procedure defines how a defect is reopened.

Document

Defect Report

Owner

W. Shaffer

Version

07-Apr-2011

Note

This procedure may require adding Reopened to the State drop down list in the defect management system.

 

Rules

 

Rules for Creating New Defects

 

Input Documents

 

Defect Report

 

Entry Conditions

 

A defect report in Closed or Fixed status

The defect has been observed

 

Procedure

 

1.Open the defect report.

2.Update the notes with observations of the problem.

3.Include new screen prints as appropriate.

4.Set the State to Reopened.

 

Exit Condition

 

Defect report is in Reopen status.

 

Output Documents

 

Defect Report

 

Templates

 

(none)