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Creating a Defect Report

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Tag

PROC-CREATE-DEFECT

Description

This procedure describes how a tester creates a defect report.

Document

Defect Report

Owner

W. Shaffer

Version

05-Apr-2011

 

Rules

 

Rules for Creating New Defects

 

Input Documents

 

Test Case

 

Entry Conditions

 

A possible defect has been uncovered, either through the execution of a test case or some other means.

 

Procedure

 

1.Log into JIRA.

2.If applicable, use the Search capability to verify that a report on the defect does not already exist.

3.Select the Quality->Defects tab.

4.From the Actions menu, select the New Defect... menu item.

5.Complete the Create Defect page.

6.In the Description field, include Symptoms and Steps to Reproduce.

7.If applicable, create a screen print from the system that depicts the defect being reported and attach the screen print to the defect report.

8.Click the Save & Close button.

 

Exit Condition

 

Required fields are filled in, including the Steps to Reproduce.

After an issue has been created, a number will automatically be generated by the system. The status of the issue will be Submitted.

 

Output Documents

 

Defect report in JIRA

 

Templates

 

(none)